UX/UI & Process
Information Architecture is all about problem solving. It’s improved by iterating and testing. It works best when individual strengths partner to build something that functions beautifully. Documentation helps along the way; below is just a small slice of the many documents I have authored.
Sometimes its good to just focus on user actions in your wireframes. Creating simple wireframes in an iterative fashion can allow you to explore ideas quickly, before you put prototypes in your users hands. Wireframes also serve as a good proof of concept to share with the team when a screenshot of a visual design just can't convey what is actually happening.
Sometimes you need to represent a sitemap in a different format to present it to different decision makers. This sitemap was created to demonstrate user flow behaviors on a microsite to IT executives.
High Fidelty Wireframes
Sometimes you need to show an executive a wireframe. Is these cases, you want to eliminate distractions and potential questions that aren't relevant to the challenge your solving. In these cases, its good to use a high fidelity wireframe, that closely resembles the end product, or could easily be used to generate a prototype with minimal effort.
Website Style Guides
I've co-written Style Guides to document the online visual brands of websites. Style Guides are invaluable tools when you need to share the creation of content across teams.
I've been lucky to work for a wide range of companies including consulting firms, advertising studios, and Fortune 500 companies. I've found that every company has a different process for doing what is essentially the same thing: delivering products to customers. In recent years I've worked on Agile and Lean UX teams, and to define and document these processes to align efforts and deliver products on strategy and on time.
To document processes, I've created swim lanes for working sessions, diagramed project flows, written step-by-step instructions, and made job aids to simplify complex procedures.
An essential part of designing and building any product is to define how users will interact with it. This requires a lot of up-front research and documentation. UX artifacts often include wireframes and sitemaps. They can also include questionnaires for interviewing users, personas to document who your user is, and maps that represent user behavior.